Loyalty Based Customer Segmentation Through Customer 360

Client Overview

A multinational conglomerate that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

Business Challenges

1. Transfer application logs and system metrics from Kubernetes and CloudWatch respectively, to ELK Stack

2. For app logs, create Dashboards after Grok parse the log data from one format to the other while for system metrics create dashboards in CloudWatch inside Kibana

3. Resolve the datatype mismatch issue when transferring the data from Kubernetes to ELK.