Robotic Process Automation (RPA) Services

RPA Services

Indium’s Robotic process automation process is where software robots automate manual monotonous data-entry and repetitive tasks across different systems. Our end-to-end RPA consulting services exploit intelligent automation and help enhance productivity. We ensure reduction in operational costs and help businesses to scale. Our software bots are built to execute rule-based tasks that reduce or replace the mundane tasks of the tech professionals, allowing them to deliver excellence, significant to the human capabilities.

Who Needs RPA?

Labour intense processes consuming most productive hours

Mundane tasks like data entry, monitoring, mass mail generation etc.

High volumes of data handling

Tasks where no cognitive decision making required

Rule based processes with a standard operating procedure

Our RPA service Offerings



  • Assessment of the as-is processes
  • Process discovery
  • Scoping of the problem statement
Due Diligence-RPA

Due Diligence:

  • Provide a holistic strategic roadmap
  • Best Solution Approach
  • Proof of Concept (POC)
  • Recommendations on RPA Solutions and platforms
  • Plan on governance models
RPA Enablement - RPA

RPA Enablement:

  • Define KPI/Metrics
  • Process improvisation and Governance
  • Regulatory Compliance
  • Best Practices
RPA Implementation - RPA

RPA Implementation:

  • Build workflows
  • QC on Bots
  • Exception workflow process
  • Business user training
Support - RPA


  • BOT Maintenance
  • Continuous improvement
  • Product and license support

Ready To Automate Your Business Processes?

Indium’s RPA Process

RPA Infographic

RPA Helps With

Labour intensive / High number of FTEs

Processes requiring a high number of employees, who are not involved in decision making routine tasks

Highly mature with simple rules & logic

Rule based processes with a standard operating procedure, having low exception rates and Exception routes clearly defined and no cognitive decision making required

Inflow and outflow of Standardized / Structured data

Processes dealing with a defined set of structured business communication documents

High Volumes of data

Mundane tasks like data entry, monitoring, mass mail generation, involving high volumes of data consuming most productive hours

Seasonal demand for labour

Processes with fluctuating demand require full-time staff

Tailbacks causing high turnaround times

Processes with huge backlog queues

RPA Across Industries

RPA Tools we leverage:

RPA by Numbers:

  • Approximately 10% to 20% of human work hours are spent on dull, repetitive computer tasks
  • Businesses are missing about 50% of all automation opportunities on average, while 13% of workers find these repetitive tasks to be a waste of time.
  • 98% of IT business leaders say that automating processes is essential to driving business benefits.