We are living in the digital era, where Omni channel retail and seamless shopping experience are a necessity from a customer’s perspective.
The retail industry in particular is accelerating towards integrating various sales channels in order to give the customers a communal view irrespective of where they shop.
According to Euromonitor international, eCommerce will be the largest retail channel in the world by 2021, accounting for 14% retail sales that year.
As the ecommerce world continues to dominate, business are determined to ensure their customers are satisfied with seamless shopping experience.
A customer’s first bad experience on your website can make them abandon your website forever.
To bring an unhappy customer back to your ecommerce website could be an uphill task. Thus, it is critical for the website to undergo rigorous ecommerce software testing services.
There are always challenges in software testing. As far as ecommerce websites are considered, there are certain challenges faced by software testers while testing the ecommerce application.
Instead of looking as a challenge, the software testers can take this as a perfect opportunity to get creative and innovate in testing the website.
The objective for the tester here is to ensure the reliability, quality and performance of the online website is spotless.
Generally, an ecommerce website undergoes various types of testing. I have listed here a few common types of testing involved in testing an ecommerce website.
Amongst these, Functional & Performance testing will be the top priority for the clients. Performance is key because beating the competition by few milliseconds of loading time will give the edge in this competitive space.
When it comes to performance testing, performance bottlenecks, load handling and scalability analysis are an essential part of the process.
Performance testing is one of the main priorities in ecommerce testing and the website performance depends on the following factors:
At the time of outlining the Functional testing strategy, one needs to be careful about few factors, other than the standard technical aspects that one knows.
For this, it is best to use the open source test automation tools to be able to minimize testing efforts with no need for additional funds.
I have listed here 8 important things to keep in mind while testing eCommerce website:
eCommerce testing requires cautious planning, careful execution and attention to detail.
This task may seem difficult but this is a crucial element that contributes to the success of the ecommerce website.
Now that we have listed some of the key factors to keep in mind while testing an ecommerce website, it should be easier for you during your next expedition in software testing.
By Uma Raj
By Uma Raj
By Abishek Balakumar
Pradeep is a Content Writer and Digital Marketing Specialist at Indium Software with a demonstrated history of working in the information technology and services industry.